How Things Are Billed
I offer my clients a simple flat rate for each project. The final bill is based on my estimated time for the project and any additional expenses involved.
- High Speed Servers
- Data Backup
- Regular Maintenance
- Stats & Analytics
- Domain Registration
- Server Migration
- Hands-on Training
- 30 Mins. Tech Support**
* Does not include annual domain registration fees, email services, or extra hosting services that a client may request.
** 30 minutes of monthly technical support for quick website changes or troubleshooting.
Normal hourly rate applies beyond 30 minutes.
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Frequently Asked Questions
Can you do a project for me?
That mostly depends on what you need done and if I am available to work. Non-hosting clients will not be charged for work that takes less than 15 minutes.
When can you begin working on my project?
Please understand that my business schedule is subject to my ministry schedule. Preparation, preaching, and other ministry activities receive priority over design projects. Provided that my schedule is open for work, a client must agree to the proposed time estimation, pay the security fee, and accept the Project Agreement for all to be cleared for production.
What content will you need from me?
There are too many details to list here, but basically you will need to be prepared to provide high-quality photographs and written descriptions of your organization as I request them for the project.
What if I don't like your design?
My goal is to a produce satisfied customer. You will have opportunities to review the progress of the work and provide feedback during the design process. If you are not pleased with the direction of the project, I will work with you until you are satisfied with the initial design.
What if I want to change or add something to the project?
After the Project Agreement is accepted, major changes or additions to the project will be charged at a rate of $25 per hour.
Why does hosting start at $12.50 per month?
Software subscriptions and renting server space can quickly add up. Domain registration renewals and email services are additional charges. If you request more hosting services beyond the needs of most clients, those charges will also be added to the monthly $12.50. Regular maintenance, monitoring, analytics, and 30 minutes of technical support is included in the hosting fee at a significantly discounted rate.
What is a Security Fee?
The project Security Fee is a down payment of 15% of the total bill. It ensures me that the client is serious about moving forward with the project. Production can not begin until the security fee has been paid.
What is the Project Agreement?
The full Project Agreement can be previewed here.
What about my privacy?
Your personal information stored at Brubaker Design Services is secure. To learn more, please read my full privacy statement here.